Returns & Exchanges

At MAGIC JOHN, we stand by the quality of our electronics and offer a hassle-free 30-day return policy for all original purchases. If you are not completely satisfied with your device or accessory, we are committed to making it right.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the electronic device in its original packaging, ensuring all cables, manuals, and accessories are included.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned item, your refund will be processed back to your original payment method within 5-7 business days.